Product Care

Our products are made with love and care, and we want you to get the best from them so here are some tips on taking care of your products:

Candles

• Let your wax melt all the way across the jar to ensure an even melt pool.

• Ensure the wick is upright, above the wax, and centered before the wax sets.

• Trim your wick to 5 mm before each burn to avoid sooting and irregular burning.

• Do not place candle in a breeze as this could make the candle melt unevenly.

• Do not burn your candle for longer than 4 hours at a time as the jar may become too hot and possibly crack.

Wax Melts

• Pop one or 2 melts into your warmer/burner depending on personal preference.

• Once fragrance reduces and you wish to change it, let wax cool and harden, pop out of warmer, and dispose of appropriately.

• If melted wax is too hard to remove, warm lightly and it should pop out easily.

Product Safety

As well as taking care of your candles, wax melts and diffusers there are also safety aspects to think about: 

Candles

• Always place a candle on a level heat resistant surface.

• Never burn a candle on or near anything that can catch fire.

• Never burn a candle for longer than 4 hrs at a time.

• Do not allow the flame to touch the glass.

• Glass may become hot during use.

• Never leave a candle unattended.

• Burn out of reach of children and pets.

• Keep away from flammable items and surfaces.

• Extinguish when 5mm of wax remains and do not relight.

 Wax Melts

• Not edible

• Not suitable for bathing or washing hands.

• Remove all packaging before placing your wax melt in the well of your melt warmer/burner.

• Always use an unscented tealight in your burner.

• Keep out of draughts.

• Do not move burner while it is lit.

• Never leave a candle unattended.

• Store your melts out of reach of children and pets.

• Never use wax melts for any purpose other than home fragrance.

• Always use a suitable wax melt warmer or burner (check manufacturer’s instructions).