Product Care

Our products are made with love and care, and we want you to get the best from them so here are some tips on taking care of your products:

Candles

Let your wax melt all the way across the jar to ensure an even melt pool.
Ensure the wick is upright, above the wax, and centered before the wax sets.
Trim your wick to 5 mm before each burn to avoid sooting and irregular burning.
Do not place candle in a breeze as this could make the candle melt unevenly.
Do not burn your candle for longer than 4 hours at a time as the jar may become too hot and possibly crack.

Wax Melts

Pop one or 2 melts into your warmer/burner depending on personal preference.
Once fragrance reduces and you wish to change it, let wax cool and harden, pop out of warmer, and dispose of appropriately.
If melted wax is too hard to remove, warm lightly and it should pop out easily.

Reed Diffuser

Remove the stopper from the lid and place your reeds into the bottle top.
Make sure you clean any spills before placing on a protected, level surface.
Our reeds with absorb the fragrance oil and will beautifully scent your room with little effort, please flip your reeds over every week or every few days.

As well as taking care of your candles, wax melts and diffusers there are also safety aspects to think about:

Candles

Wax Melts

Not edible
Not suitable for bathing or washing hands.
Remove all packaging before placing your wax melt in the well of your melt warmer/burner.
Always use an unscented tealight in your burner.
Keep out of draughts.
Do not move burner while it is lit.
Never leave a candle unattended.
Store your melts out of reach of children and pets.
Never use wax melts for any purpose other than home fragrance.
Always use a suitable wax melt warmer or burner (check manufacturer’s instructions).

Reed Diffusers

Flammable product. Do not light reeds.
Do not ingest
Keep out of reach of children and pets.
People suffering from perfume sensitivity should be cautious when using this product.
Use gloves when handling reeds.
Do not place diffuser directly onto polished, plastic or leather surfaces as accidental spillage may cause damage to certain materials.
Do not place diffuser on electrical surfaces as accidental spillage may cause damage to certain materials.
Diffuser liquid may cause an allergic skin reaction. In the event of skin or eye contact, rinse thoroughly with water. If skin irritation occurs seek medical advice/attention.